Guts coming out of the body when going to the bathroom

by Monica
(San Luis Obispo, CA)

I have a question about my tortoise. It seems like it has a serious problem going to the bathroom, today I saw it making a lot of effort and pushing out hard until something seemed to be coming out, I thought that may be was a parasite but I think it was the guts, they got out and then back in, this is really bad, what could have caused that? I think the diet is wrong, we have been given it pellets prepared by a company called Topzilla, but that is the only thing it wants to eat

when I stop giving it the pellets it goes crazy and does not stop walking, looking for food

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